Privacy Policy

When you make a purchase, we collect your name, email address, shipping address, and payment information. Payment card details are processed securely by our payment provider and never stored on our servers.

When you browse our site, we may collect your IP address, browser type, pages visited and time spent — through privacy-respecting analytics to help us improve your experience.

If you contact us, we retain your communication records to provide better support.

To process and fulfil your orders, and to communicate order status and shipping updates.

To respond to enquiries and provide customer support.

To send you occasional emails about new collections, stories and care guides — only if you have opted in. You can unsubscribe at any time.

To improve our website and understand how our community interacts with our archive.

We do not sell your personal information. Ever.

We share your shipping details with trusted courier partners solely to deliver your order.

We use Razorpay for payment processing. Their privacy policy governs how your payment data is handled.

We may disclose information if required by law or to protect the rights, safety or property of Muse of Thanu or others.

We use essential cookies for cart functionality and session management.

Analytics cookies (anonymised) help us understand which pages are most loved.

You may disable cookies in your browser settings, though this may affect certain site features.

You have the right to access, correct or delete the personal data we hold about you.

You may withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at hello@museofthanu.com.